Terms and Conditions

ONLINE SHOPPING TERMS & CONDITIONS

azzra “ is a Trademark brand owned by Azzra World Private Limited.

The following Terms, together with our Privacy Policy Voucher Terms and Website Use Terms apply to your access to and use of our online shop and the supply of goods ordered via our online shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card/debit card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

User Agreement

The Terms and Conditions (T&C) contained herein along with the Privacy Policy and Terms of Use, form an Agreement regulating our relationship with regard to the use of Azzra World Private Limited  ‘azzraworld.com’ Platform (Site) to you.

These terms of use (Terms) constitute a legally binding agreement between you and the Company regarding your use of the web site i.e. azzraworld.com (the Site) and any services offered by the company including but not limited to delivery of content via the Site, any mobile or internet connected device or otherwise (the “the Service”).

By accessing the Site or Service and/or by clicking “I agree”, you agree to be bound by these Terms. You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions.

While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian’s registered account . You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, and contact number.

Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Azzra World Private Limited may add to or change or update these Terms of Use, from time to time entirely at the its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of Site and any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions/amendments.

You accept the Site Terms of Use, Privacy Policy and other Site policies by clicking the “secure login/register” button when registering and logging into the Site; accessing or using Site, services, applications, and tools provided herein; or as otherwise indicated on a specific site, service, application, or tool from time to time. Some Site services, applications, and tools may have additional or other terms, agreements, or policies that govern their availability and use. Your use of and access to such sites, services, applications, and tools are subject to any and all terms, agreements, or policies applicable to them.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

Definitions

“Agreement” means the Terms and Conditions (T&C) contained herein along with the Privacy Policy and Terms of Use including other T&C at other portals of Azzra World Private  Limited under the “azzra”  brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

“Site”or “azzraworld.com” means the Azzra World online shopping platform owned and operated by Azzra World Private Limited, which provides a venue to the users of  azzraworld.com to buy the products listed / displayed at  azzraworld.com shopping portal.

“Customer” / “Buyer” shall mean the person or any legal entity who accepts the offer for sale on azzraworld.com by placing an order for and or purchases any products offered for sale on azzraworld.com.

“User/You” means and includes you and/or any person or an entity using or accessing the services provided on this site and any person who access or avail this site of the Company for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the Site.

“Product/s” connotes the goods, services promoted / displayed on the Site and offered for any use / sale. Online Purchases

This Website is only a venue where Users may meet and interact with one another for their sale and purchase transactions.

You agree, understand and acknowledge that azzraworld.com is an online shopping platform, a venue enabling the users to buy any product listed on the Site at the price indicated therein at any time from any place.

All orders shall be preapproved with an acceptable   method of payment as established by azzraworld.com which may call for and require additional verification or information.

The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment from the Buyer, the Company shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

Orders

You must register with our website to be able to make purchases from our online store. Once you submit an order, you cannot cancel it. All orders are subject to acceptance by us, at our discretion.

Special offers

We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

Prices

All prices are in Indian Rupees. Prices include VAT unless indicated otherwise but exclude delivery charges and  and other taxes, if applicable. All prices are subject to change without notice.

Payment

The full payment for your order (including the product price and applicable delivery charges) is deducted from your Credit Card/Debit Card or NET Banking on completion of your order. Delivery will commence once payment has been processed/validated. We accept payment by Visa, MasterCard and American Express. Credit card/Debit Card.

Large transactions may involve additional screening and we will require confirmation on key details before we proceed to fill the order. In this event, we will contact you. In some cases this may delay your order by a short period.

Errors

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available. Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a Credit card/Debit Card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.

The agreement between you and Azzra World Private Limited is subject to the following terms and conditions:

  1. The User certifies that he/she is at least 18 (eighteen) years of age.
  2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted or your login through other group or related ID. By using the Shopping services of Azzra World Private Limited you agree to be bound by the Terms and Conditions.
  3. All prices, unless indicated otherwise are in Indian Rupees.
  4. By indicating User’s acceptance to purchase any product or service offered on the site, user is obligated to complete such transactions after making payment. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
  5. Azzra World Private Limited is neither responsible for any nonperformance or breach of any contract entered into between Users nor make any representation or Warranty as to the attributes (such as quality, worth, marketability, etc.) of the products or services proposed to be sold or offered to be sold by the seller or purchased by the buyer, on the Website.
  6. In a credit card transaction, you must use your own credit card. Azzra World Private Limited will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Azzra World Private Limited reserves the right to cancel all past, pending and future orders without any liability.
  7. Azzra World Private Limited is not responsible for nondelivery, unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply. Any request for cancellations of orders once duly placed on the site, shall not be entertained.
  8. In the event that a nondelivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards redelivery shall be claimed from you.
  9. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Azzra World Private Limited. Azzra World Private Limited shall not be liable for any delay / nondelivery of purchased goods due to any force majeure event including but not limited to flood, fire, wars, acts of God or any event beyond the control of Azzra World Private Limited.
  10. Presently, the browsing and buying service(s) of azzraworld.com are being offered free of cost. However, Azzra World Private Limited reserves the right to charge a fee for any or such facilities.
  11. The User agrees to use the services provided by Azzra World Private Limited, its affiliates, consultants and contracted companies, for lawful purposes only.
  12. The User agrees not to make any bulk purchase to indulge into any reseller activities. In case of any such instances, Azzra World Private Limited reserves all rights to cancel the current and future orders and block the concerned User account.
  13. The User agrees to provide authentic and true information. Azzra World Private Limited reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found to be false, not to be true (wholly or partly), Azzra World Private Limited shall in its sole discretion reject the registration and debar the User from using the Services available on its website, and / or other affiliated websites without prior intimation whatsoever.
  14. Azzra World Private Limited will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, nondeliveries, missed deliveries, or service interruptions as may occur . This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
  15. Partial delivery of product needs to be reported within 48 hrs of receipt of the product.
  16. Cancellation on user’s request, shall not be allowed.
  17. All order/sub orders cancelled will be refunded as per the payment mode selected by customer except for Cheque paymode, where refund shall be processed via Cheque.
  18. Delivery of orders would be done address specific not person/time specific.
  19. The order confirmation issued by Azzra World Private Limited shall be sent to and linked with the email id mentioned during the order placement only.
  20. Azzra World Private Limited reserves the right to cancel any order placed which is not available, out of stock or in short supply.
  21. Octroi charges may be levied on some products displayed on the site .These charges shall are not refundable and shall be borne by the customer. In the event of cancellation of the order the ,Octroi charges levied shall not be refunded.
  22. We (Azzra World Private Limited) as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  23. Azzra World Private Limited reserves the right to send transactional emails and SMS’s related to any order placed by a customer and the customer agrees that the same will not tantamount By submitting your mobile number, you agree to receive calls/SMS’s from Azzra World Private Limited or its authorized representative, irrespective of your registration on Do Not Disturb (DND) with your telecom service provider.
  24. You agree to receive calls from Azzra World Private Limited and its associates, employees, courier partners seeking clarification/information regarding your order and any other related information as and when required and disclaim any liability of Azzra World Private Limited in this regard. Reviews, comments and other content .

Some useful Terms to help you while online shopping with us so kindly also take care of these terminology

Registration

Registration of the User on the Website is Mandatory.

The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and  user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party’s under ID and Password for any purpose whatsoever without proper authorization from such party.

User are responsible for the security of User’s password and for all transactions undertaken using User’s password through our service. User confirms that he/she is the authorized holder of the credit card or the original account holder used in the transactions under this Site. Azzra World Private Limited will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of user’s ID/password/credit card number/account details number for using Azzra World Private Limited’s Services.

The user also agrees and undertakes to immediately notify Azzra World Private Limited of any unauthorized use of the user’s password or user ID and to ensure that the user logs off at the end of each session at the website. Azzra World Private Limited shall not be responsible for any, direct or indirect, loss or damage arising out of the user’s failure to comply with this requirement.

The User also agrees to:

(a) Provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form (“Registration Data”) on the Website; and

(b) Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current or incomplete or Azzra World Private Limited has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Azzra World Private Limited shall have a right to suspend or terminate User’s registration and refuse any and all current or future use of the Website and/or any Service.

Furthermore, the User grants Azzra World Private Limited the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.

Prohibited Activities

You agree that you shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that

(a) Belongs to another person and to which you do not have any right to;

(b) Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

(c) Harm minors in any way;

(d) Infringes any patent, trademark, copyright or other proprietary rights;

(e) Violates any law for the time being in force;

(f) Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

(g) Impersonate another person;

(h) Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

(i) Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any  cognizable offence or prevents investigation of any offence or is insulting any other nation.

Any Content and or comment uploaded by you, shall be subject to relevant Indian laws and may be disabled, or and may be subject to investigation under appropriate laws.

Furthermore, if you are found to be in noncompliance with the laws and regulations, these terms, or the privacy policy of the Site, the Company shall have the right to immediately terminate/block your access and usage of the Site and the Company shall have the right to immediately remove any noncompliant Content and or comment, uploaded by you and shall further have the right to take recourse to such remedies as would be available to the Company under the applicable laws.

Availability

All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept a substitute item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card/debit card account in the amount charged. If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available.

Delivery/Shipping

We ship within India only. we charge a fixed cost of Rs. 100.00 to deliveries within India (as varied from time to time and subject to a surcharge for large orders). For other destinations, shipping cost is determined by destination, weight and shipping method. To find out the shipping charges that apply to you, simply add the items to your shopping cart and proceed accordingly to the checkout where the full cost will be calculated and displayed before you make any payment.

It is your obligation to enter the correct delivery address with accurate Pin code details at the time of ordering. We are unable to deliver to a P.O. Box.

We use all reasonable efforts to dispatch orders within 7 business days of the purchase date. Most orders should arrive within 7 to 20 business days after dispatch depending on the destination. It is your responsibility to inform us promptly if an order does not arrive either by emailing info@azzraworld.com .

Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.

We are not liable for any loss or damage resulting from late delivery or non delivery and late delivery does not entitle you to cancel your order. You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are responsible for any loss or damage after delivery.

If you choose to sign for your item you will generally need to be available between 9.00am and 7:00pm to receive the delivery. You have the option to choose a different delivery address than your billing address. For example you may want to use your work address for delivery if your employer’s workplace policies allow this. If you do not answer when the courier tries to deliver your order, the courier will generally leave a message. You must then contact the courier directly to arrange redelivery next working day.

Without limitation, we are not liable for any loss or damage as a result of you failing to contact our courier within the time specified in any “article awaiting collection” notice left by the courier at the time of delivery.

Free Shipping Promotion

From time to time, we may offer free shipping promotions or similar. During the stated period of the promotion, the express terms of any specific promotion override these Terms other than the Special offers and Error sections. You must pay any return freight costs on change of mind purchases;  however we will cover redelivery costs for exchanges for the first exchange. Faulty items will be replaced with the same item originally purchased where still available. For faulty items that cannot be replaced, a full refund will be offered, we will pay all freight charges on faulty items.

Damage

If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 7 days of the delivery date. We may ask you to provide proof of the damage, as a condition of refund or replacement.

Product warranties

To the extent legally permitted, we exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied by us (Warranties), other than those implied by statute which may not be legally excluded. Any liability we may have to you under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at our option .

Packing Problems

Please check your items against your receipt. If there are any discrepancies please email

[customercare@azzraword.com] or call our Customer Service line on ……………. as soon as possible and within 03 days of purchase date.

You can exchange or return your online order to either the online store or a physical Azzra World store with the original receipt you receive in your parcel subject to the terms of this section. Goods bought at a physical store must be returned to a physical store and cannot be returned to our online store.

Vouchers

If we issue you a voucher to redeem against the future purchase of goods, our Voucher Terms and Conditions will apply as per company policy.

Notices to you

We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.

Excusing events

You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control. We will endeavor to notify you of any delay and its expected duration. If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from Azzra World Private Limited shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Azzra World Private Limited shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Azzra World Private Limited shall issue a credit to your credit/debit card account in the amount of the charge.

Products Description and Pricing

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in  the item’s description.

Azzra World Private Limited will attempt to be as accurate as reasonably possible while providing Product descriptions and pricings. However, Azzra World Private Limited  do not warrant that descriptions or other content or prices related to the Products or other information and content contained in this azzraworld.com website is accurate, complete, reliable, current, or error free.

If a Product showcased on this Azzra World Private Limited website (azzraworld.com) is found by you not to be as described, upon receipt of the same in pursuance to placing an order on the Site, your sole remedy is to return it in unused (seal intact) condition to  Azzra World Private Limited. In the event if the payment has been processed for the returned Product(s), the refund amount shall be credited to your credit/debit card account and the same shall be duly notified to by email to your email address provided at the time of registration.Charges displayed on the site includes only the cost of the product., Service fee for payment, facilitation fee and shipping charges will be levied/charged extra as applicable..

Similarly for any applicable refunds the full amount, which has been charged, is refunded.

All prices and availability of products are subject to change without prior notice at the sole discretion of Azzra World Private Limited.

Online Payment

In order to facilitate payments for Product(s) purchased by You through azzraworld.com shopping, (Azzra World Private Limited),  offers an online payment gateway facility that will facilitate You to make payments in respect thereof to the Azzra World Private Limited using net banking, credit/debit card account or any other mode acceptable and made available to the customers from time to time, subject to Your complete acceptance and adherence to the terms and conditions hereof as well as the terms and conditions of the website of the payment gateway service provider. It is hereby clarified that Azzra World Private Limited does not itself collect any amount from the purchasers and the entire payment transaction (including collection from the purchasers and distribution to the Azzra World Private Limited is conducted by the online payment gateway facility provided.

Credit card details

You agree, understand, undertake and confirm that the credit/debit card details provided by You for making payments for Product(s) purchased through azzraworld.com, either through the online payment gateway mechanism will be correct, current, complete and accurate and you shall not use the credit card/ debit card or any other bank account which is not lawfully owned by you. The aforesaid information provided by You will not be shared by Azzra World Private Limited with any of the third parties unless required by law, regulation or court order or for facilitating and completing the purchases made by You will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details in anyway.

Order Tracking Facility

You understand and agree that Azzra World Private Limited and this Site also provides ‘Order Tracking Facility’ to the Registered users in respect of their orders placed with Azzra World Private Limited . All such Order Tracking Information and results are third party user generated contents. Azzra World Private Limited neither initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modify the information contained in the transmission. Azzra World Private Limited has no control over the third party agencies/partners generated contents (depends on the input made by the third party agencies/partners) and shall not be liable for the same in any manner. Azzra World Private Limited’s Vendor\Seller provides the said facility as a free service, without any obligation to do so,. However, it assumes no responsibility for any inaccuracies that may creep in such information provided to the Users or in regard to the timeliness of such information.

Limitation of liability

To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to value of the purchased product only.

Indemnity

You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us.

Termination /Suspension

Azzra World Private Limited reserves its right to limit, refuse service, restrict, suspend, prohibit access to the Site, terminate your account and services; (Terminate this Agreement; Terminate or suspend your access to the Web Sites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use the Azzraworld  Shopping’s Web Sites will immediately cease. Once the User’s registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later. The User agrees that Azzra World Private Limited may under certain circumstances and without prior notice, immediately terminate the User’s user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, possible legal liabilities, infringing the intellectual property rights of any third party, anything acting inconsistently with the letter of spirit of our policies or harassing our employees etc.

Relationship

None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Azzra World Private Limited and no party shall have any authority to bind or shall  be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes Azzra World Private Limited and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed Azzra World Private Limited and its agents as their agent for this purpose.

Entire Agreement

The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.

Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Service or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Communication with Users

Azzra World Private Limited reserves the right to communicate with Users regarding this site and User’s use of this site or any product or service purchased by User on this site.

Force Majeure

Azzra World Private Limited shall have no liability to you for any interruption or delay, to access the Site irrespective of the cause.

Risk

Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

Title

Goods ordered by you remain our property until you pay for them in full.

Intellectual property

No permission is given by us in respect of the reproduction or use for commercial or detrimental purposes of any brand names, product names, designs and other material shown on or connected with our website in which intellectual property rights subsist.

Governing Law

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Jaipur.

Notice of Copyright Infringement

Azzra World Private Limited is not liable for any infringement of copyright arising out of materials posted on or transmitted through the site, or items advertised on the site, by end users or any other third parties. Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature addressed to Grievance Officer at

or write at the following address:

Grievance Redressal Cell

Azzra  World Private Limited

S-50,Dwarika Puri,Sanjay Colony

Panipech

Jaipur-302006

Email-  customercare@azzraworld.com

www.azzraworld.com

Request you to please provide the following information in your complaint:

  1. a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.

(b) Identification of the copyrighted work claimed to have been infringed.

(c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.

  1. d) The address, telephone number or email address of the complaining party.

(e) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not   authorized by the copyright owner, its agent or the law.

(f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

Copyright Notice

Copyright ©2015 Azzra World Private Limited. All rights reserved.

This disclaimer/terms of service notification is subject to change without notice.

Security Policy

We take your online security very seriously.

When you place your order, you are offered the use of an advanced secure server, which encrypts all the information you input before it is sent to us.

Credit card numbers are encrypted both before an order is processed and when stored on our database.

We will comply with the requirements of the UK Data Protection Act 1998 to ensure that your personal information is processed fairly and lawfully and we will take appropriate precautions to keep your personal data secure.

To check the security of our website, simply look in the lower bar of your browser when you fill in your payment details. You will see an unbroken key or closed lock, showing that encryption is active and your information is secure. For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided on this website.

Return Policy

Thank you for shopping on azzraworld.com, we hope you love your purchase. However if you have any issues with the

goods themselves or have questions, please call us on ………………or drop us an email customercare@azzraworld.com  here and we will get back to you.

All returns must be

  1. Returned within 03 days of the purchase date.
  2. A valid receipt must be provided as proof of purchase.

3·   Items must be as new and in original condition, with all labels attached.

Returns/exchanges can be sent to:

Azzra World Private Limited

S-50,Dwarika Puri,Sanjay Colony

Panipech

Jaipur-302006

Email-  info@azzraworld.com

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.

What you Need?

Keep the original receipt you receive in your parcel or in store.

Privacy policy

At Azzra World we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site. We do update this Privacy Policy from time to time so please do return and review this Privacy Policy regularly. For the purpose of the Data Protection Act 1998 our data controller is: Azzra World Private Limited.

Information we collect

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. Information provided to us when you communicate with us for any reason.

Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

To meet our contractual commitments to you.

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means for which you provided consent.

If you do not want us or any third party to use your data you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data. Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, any subsidiaries and any pubs or hotels, managed, tenanted, leased or operated. We may also disclose your personal information to third parties:

Where we sell any or all of our business and/or our assets to a third party. Where we are legally required to disclose your information. To assist fraud protection and minimize credit risk.

Third party links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Entire Agreement

These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us concerning its subject matter and supersedes all prior communications.

Alterations

We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.

Applicable law

These Terms are governed by the law of India. The parties submit to the nonexclusive jurisdiction of the courts of Jaipur, Rajasthan)  and its appellate courts. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention 1980) does not apply.

© Azzra World Private Limited 2015 All Rights Reserved.\

Contacting us

You can contact us using any of the following methods:

Between 10 am 5 pm Indian Monday to Saturday, excluding public holidays;

  • By emailing us at [customercare@azzraworld.com]; or
  • By mail addressed to;

Azzra World Private Limited

S-50,Dwarika Puri,Sanjay Colony

Panipech

Jaipur-302006

Rajasthan ( India )

or other address we notify from time to time.